Terms & Conditions

Welcome to Uphaar.Online, a gifting portal and mobile application managed by iTech Solutions. By accessing or using our website and mobile application, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

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1. Acceptance of Terms

By using Uphaar.Online, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services Offered

Uphaar.Online provides an online platform for purchasing and delivering gifts. We act as an intermediary between vendors and customers, offering a variety of hand-crafted and customized gifts.

3. User Registration

• To place an order, you may be required to register an account.
• You must provide accurate, complete, and up-to-date information.
• You are responsible for maintaining the confidentiality of your account credentials.

4. Orders & Payments

• All orders are subject to availability.
• Prices are displayed in INR and are subject to change without notice.
• Payments must be made via the available payment methods on the platform.
• We reserve the right to cancel any order due to unforeseen circumstances, fraud detection, or unavailability of items.

5. Shipping & Delivery

• Delivery times vary depending on location and vendor.
• We are not responsible for delays caused by third-party courier services.
• Users must provide accurate delivery addresses to ensure successful order fulfillment.

6. Returns & Refunds

• Due to the nature of our products, returns and refunds are only available in case of defective or wrong products.
• Customers must report any issues within 24 hours of delivery with proper evidence (photos/videos).
• Refunds, if applicable, will be processed within 7-10 business days.

7. User Conduct

Users must not:

• Use our platform for illegal activities.
• Violate intellectual property rights.
• Post misleading or fraudulent information.
• Attempt to interfere with the functionality of our platform.

8. Intellectual Property

All content on Uphaar.Online, including text, images, logos, and software, is the property of iTech Solutions or our partners. Unauthorized use or reproduction is strictly prohibited.

9. Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy, which is available separately on our platform.

10. Limitation of Liability

• Uphaar.Online and iTech Solutions are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
• We do not guarantee uninterrupted, secure, or error-free service at all times.

11. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on our website and mobile application.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan courts.

13. Contact Information

For any queries, concerns, or complaints, contact us at:

• Company Name: iTech Solutions
• Website: www.uphaar.online
• Email: onlineuphaar@gmail.com
• Phone: +91-9214404396

By using Uphaar.Online, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.